SUMMARY PROFILE
A well-organised and disciplined person of postgraduate level. Experience includes working as a Researcher/Writer with Human Focus International, Project Manager's Assistant with the Home Office, a Report-Writer with NOP and a Marketing Executive with Lawlor Property Marketing and a number of small-to-medium-sized organisations - primarily software houses and a property marketing firm. Capable of working under pressure to meet agreed, tight deadlines and able to pickup briefings on the fly. Possess effective communication skills (with all client levels) - flexible and multifunctional. Able to work in a team and on own initiative, as well as provide administrative support to Senior Management.
WORK SKILLS
Fully computer literate; committed; work-to-deadlines; organised.
WORK EXPERIENCE
2000-2009: Cleaning Supervisor
MITIE, MAR, Prima, ICM, Initial:
Independently supervised up to 12 staff at various sites in & around Tonbridge:
• Established work routines;
• stock control;
• client liaison - satisfaction & complaint handling;
• logged staff working-hours & issued payslips;
2000-2005: Charity Trustee
Tower International Foundation Ltd:
Renovating of Grade 1 Listed building in Hadlow:
• Potential funder & local authority liaison;
• copywriting promotional materials;
• written funding applications
• establishing the trust itself.
1998-2000: Marketing Officer
Lawlor Property Marketing:
• Mostly high-value properties 500K-2M - usually new builds;
• wrote copy for marketing & advertising purposes (mostly press releases) & competition entries;
• low value properties' copy designed to encourage off plan purchasing;
• client liaison.
• resigned for new opportunity.
Kent Computer Consultants:
• Wrote marketing brochure for Rebus software.
DSA (software house):
• Wrote & collated software manuals, marketing brochures & research;
• client liaison;
• worked closely with MD;
• made redundant through insolvency.
1994-1997: Freelance Researcher/Writer
Human Focus:
• Scriptwriter
• employment law research.
1997: Call Centre Advisor
London Electricity:
• Emergency calls;
• customer queries;
• helpdesk;
• electrical advice.
1996 1997: Phone Interviewer
NOP & Infratest Burke:
• Opinion polling & commercial market research: Quantitative & qualitative;
• collate data in statistical form;
• write qualitative reports;
• transcribe recorded interviews;
• telephone research.
1993 Script Editor:
Independent, overseas film production for Miramax.
1986 1987: Administrator
TCS (Waterloo, London – civil service furniture supply to government departments):
• MOD largest client, so access to Confidential & Restricted documents: Official Secrets Act;
• client liaison;
• credit control - chasing orders in line with notional costing arrangements;
• checking & filing documents - mostly memos & purchase orders.
EDUCATION
1995: Evening Class Goldsmith’s College Scriptwriting
1991-1993: PG Diploma Staffs. University Computing
1987-1990: BA (Honours) Bournemouth University Media, II.i
REFERENCES
Mrs Rosemary MUSGROVE
Area Manager
EMPRISE SERVICES PLC
186 City Road
LONDON
EC1V 2NT
Tel: +44 (0) 20 7549 0800
Fax: +44 (0) 207 549 0801
Mob: +44 (0) 7850-863443
Email: rosemarie.musgrove@emprisegroup.co.uk
Mr Stuart CANNON
Area Manager
HEATH & WILTSHIRE
Westward House
Glebeland Road
CAMBERLEY
Surrey
GU15 3DB
Tel: +44 (0) 1276 22775
Fax: +44 (0) 1276 22776
Mob: +44 (0) 7843-598637
Email: stuart.cannon@heathandwiltshire.co.uk
Mr John PHIPPS
Employer Liaison Officer
ATS (Aspire - Train - Succeed) TONBRIDGE
150-2 High Street
TONBRIDGE
Kent
TN9 1BB
Tel: +44 (0) 1732-354801
Email: john.phipps2@btconnect.com
Mr Paul SLAWSON
Area Manager
PRIMA SERVICES LIMITED
Stubbers Farm
Mountnessing Road
BLACKMORE
Essex
CM4 0NX
Tel: +44 (0) 1277-824111
Mob: +44 (0) 7747 864630
Ms Julie TESTER
Area Supervisor
INITIAL CLEANING SERVICES LIMITED
c/o Butchers Removals
Invicta Works
Farleigh Lane
Barming
MAIDSTONE
Kent
ME16 9BR
Tel: +44 (0) 208 667 9439
Mob: +44 (0) 7831-846716
Rachel
Stone Cottage
Roughway Lane
Dunks Green Road
Plaxtol
TONBRIDGE
Kent
TN11 9SH
Tel: +44 (0) 1732-810975
Mob: +44 (0) 7970 842592
Email: rachel@landscapesdesigned.co.uk
Abbey DIGHTON
SOUTHERN CLEANING & SUPPORT SERVICES
Southern House
11 Mill Hall Business Park
AYLESFORD
Kent
ME20 7JZ
Tel: +44 (0) 7730-008662
James PAIN
Room 3
78 Elderfield Road
LONDON
Greater London
E5 0LF
Tel: +44 (0) 7946-735431
Nick THOMLINSON
KENT COMPUTER CONSULTANTS
Latters House
High Street
Hadlow
TONBRIDGE
TN9
Tel: +44 (0) 1732-811601
Pastor Jonathan ROBSON
ADONAI COMPUTER SERVICES
Emmanuel Baptist Church
Yarnton Way
South Thamesmead
DA18
Tel: +44 (0) 20-8311 3976
HOBBIES
BLOGGING: Politics & Aesthetics;
Movies & Film criticism;
READING: Non fiction;
Researching a novel;
Writing & performing poetry.
PERSONAL INFORMATION
Marital status: Single
Nationality: British
Age: 48
Place of Birth: London
Doctor: Dr A MOHAMED
HADLOW MEDICAL CENTRE
Old School
School Lane
Hadlow
TONBRIDGE
Kent
TN11 0ET
Next of Kin: N/A
